Terms of Service for Aurengems

Last Updated: 11 Nov 2025
Website: https://aurengems.com

Welcome to Aurengems. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our site. If you do not agree to these Terms, please do not use our website.

1. Acceptance of Terms

By accessing or using this website, you confirm that you are at least 18 years old (or of legal age in your jurisdiction) and capable of entering into a binding contract. If you use this site on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. About Aurengems

Aurengems operates the website https://aurengems.com, which offers gemstones, jewelry, and related products or services (“Services”).
All references to “we,” “us,” or “our” refer to Aurengems.

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else’s use of the website.
You must not:

Use the website in any way that could damage, disable, or impair it.
Attempt to gain unauthorized access to any portion of the site, accounts, systems, or networks.
Use the site for fraudulent or deceptive purposes.

4. Products and Services

4.1 Product Information

We strive to ensure all product descriptions, prices, and images are accurate. However, errors or inaccuracies may occur, and we reserve the right to correct them without prior notice.

4.2 Pricing and Availability

Prices are displayed in [insert currency] and are subject to change at any time without notice. Availability may vary, and certain items may be discontinued or out of stock.

4.3 Orders

By placing an order, you agree to provide accurate, current, and complete information. We reserve the right to cancel or refuse any order for any reason, including suspected fraud, unauthorized activity, or product unavailability.

4.4 Payments

All payments must be made through the approved payment methods listed on our website. Aurengems does not store full payment card details on our servers.

5. Shipping and Delivery

We make every effort to ship orders promptly, but delivery times may vary based on location and external factors beyond our control (e.g., customs, postal delays).
You are responsible for any applicable taxes, customs fees, or import duties.

6. Returns, Exchanges, and Refunds

Please refer to our Return and Refund Policy for details about eligibility, timelines, and procedures for returns or exchanges.
Aurengems reserves the right to deny returns that do not comply with our policy or appear to have been used or altered.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, videos, and software—is the property of Aurengems or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from our content without prior written permission.

8. User-Generated Content

If you submit comments, reviews, photos, or other materials (“User Content”), you grant Aurengems a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content for marketing and promotional purposes.
You are solely responsible for your submissions and agree not to post anything unlawful, defamatory, or infringing on the rights of others.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Aurengems. We are not responsible for the content, policies, or practices of these third-party sites. Accessing them is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Aurengems and its affiliates, employees, or representatives shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

The use or inability to use our website or products.
Unauthorized access or alteration of your data.
Any other matter related to the use of our site or services.

If any liability is found, it will be limited to the amount you paid for the product or service in question.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
Aurengems does not guarantee that the website will be uninterrupted, error-free, or secure at all times.

12. Indemnification

You agree to indemnify, defend, and hold harmless Aurengems, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website, your violation of these Terms, or your infringement of any rights of another party.

13. Privacy

Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

14. Termination

We may suspend or terminate your access to the website at any time, without prior notice, for conduct that violates these Terms or is otherwise harmful to our interests or other users.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of [Insert Country/State].
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert City/Country].

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the revised Terms.